Frequently Asked Questions:


Starting something new is difficult for most of us, and the anticipation can cause unnecessary nervousness in children of all ages and abilities! We want kids and parents to feel at ease from the first moment they meet Capernaum staff! Below is a summary of what to expect on your first visit! 

  • Your therapist will call to schedule an appointment. She will bring a parent packet for you to complete, or you may download it from our website. Please complete the enclosed forms and give the packet back to the therapist at your child's initial evaluation. This packet includes our privacy and confidentiality policies and questionnaires regarding insurance and patient history. 
  • The evaluation will consist of a parent interview, standardized testing, and clinical observations. This first visit is typically 1 to 1-1/2 hours long.
  • If your child has had recent testing or has school reports, it may be helpful to share those with your therapist.
  • You will receive a report that describes the findings of the evaluation. Please call the therapist if you have any further questions regarding this report.
Does your child move, talk, learn, and eat like other children his or her age? Have teachers, physicians, or other caregivers expressed concerns about your child's development? Capernaum staff can help you determine if speech, occupational, or physical therapy evaluations are needed. If you have questions or concerns, our therapists are available to help address them. If you would like to know more about our therapy services, call the office at 952-285-2840, and we would be happy to answer any questions or set up a time for you to meet with a therapist.
Beginning therapy at Capernaum is as easy as A B C!
    • A.Call our office at 952-285-2840.

      Our helpful office staff will ask you simple questions about the services you are looking for, as well as insurance information, and will schedule an evaluation appointment.  Have your insurance card handy when you call!  You can conveniently obtain a parent packet on our website (under the "Express Registration" on the home page) or from the therapist. Please fill it out, and return it to your therapist at your scheduled evaluation.

    • B. At your first visit, an evaluation will include:
    •  1.  Formal and informal evaluations
       2.  Parent and child interviews
       3.  Parent-therapist collaboration regarding your child's current skills and challenges, and       how Capernaum can help!


Following the evaluation, your therapist will discuss recommendations and provide you with a copy of the evaluation report.
  • C. If further therapy is recommended, your child will be seen at a frequency that is decided by you, your therapist, and your child's physician to address his/her needs in a fun and playful way during treatment and through home program suggestions. If therapy is not recommended, you and your child will be provided with ideas and therapy tools/suggestions to use at home and in the community. Capernaum therapists are always available to answer questions and "troubleshoot" concerns.

Capernaum proudly works with the following insurance companies:
  • Medica
  • Blue Cross Blue Shield
  • Medical Assistance
  • UnitedHealthcare
  • Preferred One
  • Cigna
  • Aetna
  • UCare
  • Metropolitan Heath Plan
  • Health Partners
  • Select Care
  • Tri-West
  • Health Plans, Inc.
  • And others!!

It is important that you contact your insurance provider to determine the details of your insurance plan. Please note that some plans within an insurance company may not cover all services.

Capernaum therapists will work with your child's physician(s) to provide the best care and to better meet the established goals. Therapists will update him or her regularly regarding your child's progress. Your child's doctor plays a key role in beginning, continuing, and completing therapy services, by providing a prescription.
Capernaum generally has openings in all therapies!  If your child can't be seen soon enough for your needs, we will gladly give you the names of other pediatric therapy providers in the area. The more flexible you are with therapy times, the faster you can get in!
The frequency and duration of your child's therapy is dependenton your child's particular skills and challenges. To encourage rapid progress, your therapist will work with you to determine your therapy schedule, provide home programming ideas, and discuss discharge plans regularly.
Benefits for Your Child:
  • Improved coordination/strength and endurance and/ or communication skills
  • Improved functional life skills and readiness to learn and play
  • Improved self-esteem and sense of self-worth
  • Improved social skills, attention, and ability to participate in community activities
Benefits for You:
  • Empowered parents/caregivers/teachers
  • Increased understanding and awareness of your child's strengths and challenges and how they impact their daily life
The collaborative relationship between the therapist and the parent helps to develop/facilitate:
  • Functional and meaningful goals
  • Home programming
  • Appropriate and timely referrals when necessary
  • Beneficial community contacts with other providers, caregivers, and teachers working with your child  
  • Consistently follow-through with your therapist’s home program recommendations.
  • Provide feedback to your therapist about progress and challenges.
  • Participate in therapy sessions as often as possible.
  • Ask questions and seek help when needed.
  • In most cases, the more involved the parent/caregivers are, the faster the child progresses. 
Each evaluation typically takes approximately 60 minutes.  The evaluation process consists of formal and informal assessments, parent and child interviews, collaboration to develop a family-centered plan of care, and, with permission, interfacing with your child's other care providers/teachers when appropriate.
Therapy services that are provided in the school setting focus on developing skills that are needed specifically for education. Goals are developed that will impact the child's role as a student. Therapy services outside of the school setting focus on the many roles of a child's life within their home, school, and community activities.
Are all your questions answered? If not, contact us!

My First Visit with Capernaum!

(a poem by one of our Capernaum kids!)

  • Capernaum is a fun place where I get to play!
  • I will meet very nice people on that special day.
  • I'll show them all the things I can do.
  • They'll be proud of me ~ mom and dad too.
  • There are a lot of fun and really cool things!
  • My therapist likes to play, and she even sings!
  • I don't need to worry just because it is new.
  • I will have fun with Capernaum, and I'll learn a lot too!